Geovanni
Vergara.

Work Experience & Education

1. Tier 2 Linux System Administrator — VPS, Dedicated & Shared Servers

   Jan 2018 — Present
   Dreamscape Networks Full Time · 8 yrs 9 mos 📍 Cebu, Central Visayas, Philippines

   Provides 24x7 Tier 2 systems administration and production escalation support across Linux (CentOS 7, CloudLinux), Windows Server, cPanel/WHM, and Plesk environments via Zendesk. Manages VIP Dedicated Servers, VPS, and Colocation infrastructure, resolves complex escalations, troubleshoots core services (Apache, MySQL, Exim, Dovecot), manages VMware vSphere/vCenter and Virtuozzo hypervisors, and implements OS-level networking and security (IPTables, OpenVPN, SSH, Sendmail, NFS, NIC Bonding).

   CentOS 7 CloudLinux cPanel / WHM Plesk Dedicated Servers VPS VMware vSphere Virtuozzo Apache / MySQL Exim / Dovecot IPTables OpenVPN

2. Information Technology Support Engineer

   Mar 2017 — Jan 2018
   Dreamscape Networks Full Time · 11 mos 📍 Cebu, Central Visayas, Philippines

   Delivered technical systems support, tier-1 escalation triage, and customer server administration. Diagnosed availability issues, handled hardware/software tickets, and maintained SLA standards.

   System Administration Technical Support Incident Triage

3. IT Supervisor / Network Administrator

   Mar 2013 — Aug 2013
   Sun Savings Bank, Inc. Full Time · 6 mos 📍 Cebu, Central Visayas, Philippines

   Supervised IT banking operations, managed local and wide-area networks, and enforced banking network security, access controls, backups, and server reliability.

   Network Administration Banking Infrastructure Security Access Controls

4. System Administrator

   Jun 2010 — Jan 2013
   EDITEC Full Time · 2 yrs 8 mos 📍 Greater London, England, UK

   Monitored and maintained enterprise systems, hardware, and network infrastructure remotely and on-site. Maintained network security through access controls, backups, and firewalls. Managed SQL Server database administration (DBA), .NET application environments, and quality delivery into production.

   System Administration SQL Server DBA Firewalls & Backups Remote Admin

5. Bachelor of Science in Computer Engineering

   Graduated 2010
   Asian College of Technology - Cebu Academic Degree 📍 Cebu City, Philippines

   Graduated with a degree in Computer Engineering, establishing core technical foundations in computer architectures, network engineering, operating systems, and software engineering.

   Computer Engineering Network Architecture Operating Systems